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Websites
Your website is virtually
the most important part of your company. It should immediately
grab the viewer's attention & entice them to stay and see what
you have to offer. Most of the time one glance decides whether
or not a user will browse through your website. That’s why
it’s important that your site be easy to navigate, attractive
to look at as well as informative and functional.
While many companies offer
cheap prices for websites & most of the time the price is not
the only thing that is cheap. We understand that quality can
never be sacrificed and that is why we not only design
beautiful, efficient and informative websites, we make them
affordable! Call us today at 281.419.7706 to get a quote for
your website. |
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Logos
A logo is an integral part of a
company because it needs to take your company's image, concept and
type of business, streamline it and present it in a 2" image.
A difficult and daunting task for anyone but the professionals at
The Marketing Department have turned it into an art form as you
can see in our Portfolio. |
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Terms & Conditions
All work performed by
The Marketing Department, freelancers and/or subcontractors
working on behalf of or for The Marketing Department
is subject to the following Terms & Conditions. By accepting a
Quote and/or Invoice,
in writing or verbally,
the customer
agrees to be bound by these terms and conditions.
| 1. |
The Marketing Department
reserves the right to refuse business to anyone for any reason. |
| 2. |
The Marketing Department
reserves the right to cancel any contract at any time for any reason. |
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3. |
Due to the custom nature
of the work done by
The Marketing Department,
all prepayments and deposits are
non-refundable and all jobs are
non-cancelable. All
costs for a project
are due 100% in advance by certified funds only. No work will
begin on the project until The Marketing Department
has received full payment. |
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4. |
Final payments for work
done on a deposit or other terms agreement will be due upon receipt of
the first drafts or proofs.
The Marketing Department
reserves the right to
request the final project payment at any time. |
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5. |
If additional costs are incurred during
the project, Invoices may be submitted as costs are incurred and/or a
final Invoice will be presented to the client at the end of the project
with the remaining amount due. If payment is not made on the
Invoice(s) within 10 calendar days from the Invoice Due Date, The
Marketing Department reserves the right to charge any outstanding
balances to the credit card on file. |
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6. |
In order to qualify for any terms or to
start work with a deposit on the initial Invoice, the client must
provide The Marketing Department with a valid Visa or MasterCard
using the standard Credit Card payment form from The Marketing
Department. |
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7. |
If, for any reason, the client does not
contact The Marketing Department within 5 business days of receiving an
Invoice to make payment arrangements or does not pay any Invoice 10 days
from the Invoice Payment Due Date (or by the date agreed upon by both
parties if payment arrangements have been made), The Marketing
Department reserves the right to charge the credit card on file for
that customer for the entire remaining balance on all outstanding
Invoices. In addition, additional service fees and/or late fees
may apply. If payment arrangements have been made for any or all
outstanding Invoices and the client does not meet a payment due date
within 24 hours, The Marketing Department will charge the entire
remaining balance due for all outstanding Invoices to the credit card on
file for that client. Additional service fees and/or late fees may
apply. |
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8. |
Once
the customer agrees to the original quote and/or Invoice either verbally
or in writing, the customer is responsible for all costs as reflected in
the quote and/or Invoice and no attempted cancellation by the customer
is valid. If a project is cancelled for any reason, the
customer will be responsible for the total amount due for the project in
its entirety, plus, additional time, services and materials purchased
and/or used up to that point, even if The Marketing Department
previously waived the cost of those services as a benefit to the
customer and in anticipation of completion of the entire project by
The Marketing Department. The customer will also be responsible for
a 25% cancellation fee. If the customer unreasonably withholds approval
of any portion of a project (approval not given within 30 days or by
project deadline/due date) or does not approve the start of a project
within 30 days of payment, The Marketing Department reserves the
right to terminate the project immediately and collect all funds still
due plus any additional costs incurred including but not limited to,
time, services, materials and cancellation fees. If, for any reason the
customer refuses to pay any portion of the amount due or for any other
reason The Marketing Department must obtain legal assistance, the
customer agrees to pay all of the costs involved in arbitration or
litigation. |
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Terms & Conditions for
Design Projects |
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9. |
Although The Marketing Department
may provide several concept/design selections to choose from, all
costs/quotes include one (1) concept/design selection unless otherwise
indicated on the quote. Additional concept/design selections may
be purchased for an additional fee. |
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10. |
Quotes are based on the information
provided to The Marketing Department by the customer. If
there are any changes (including, but not limited to: number of pages,
number of designs selected, formatting, designs & graphics, number of colors, type of colors (Process,
Spot and/or Pantone), colors, quantity, bleeds, overall ink coverage per
page, binding, number of folds, trims, type of proof, number of proofs), the
cost of the customer's project may be increased.
If The Marketing Department discovers that the
original information provided is incorrect, or if the customer contacts
The Marketing Department with changes to the scope of the project, or for any of the other reasons
outlined herein, all work on the customer's project will cease until a "Change
of Quote Form" is signed and returned to
The Marketing Department. The "Change
of Quote Form" will provide the customer with a new
quote and, if necessary, new anticipated delivery time. The
customer agrees not to unreasonably withhold consent to the new
quote. If the customer does not agree to the new quote, the
customer will still be responsible for time, services and materials used
up to that point, if any, even if The Marketing Department previously waived the cost of those services as a
benefit to the customer and in anticipation of completion of the entire
project by The Marketing Department. The
customer will also be responsible for a 25% cancellation fee, and The
Marketing Department will provide the customer with an invoice,
breaking down the costs and will refund the customer's balance, if any.
If the customer unreasonably withholds consent to a new quote, the
customer agrees to pay the costs involved in arbitration or litigation. |
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11. |
The Marketing Department
requires that one person from the client company be assigned to be the
project contact person. If this contact person needs to be changed at
any point during the implementation of a project, The Marketing Department
must be notified IN WRITING (by letter or email) of this change. Any
input received by anyone other than the assigned contact person will be
disregarded. |
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12. |
All
information regarding both initial project implementation and project
changes must
be submitted in writing by the client to The Marketing Department.
This project information can be submitted by email to
info@mdept.com. |
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13. |
The customer is responsible for delivering any
and all artwork (including but not limited to: photographs, illustrations,
copy & logos) that is to be used in the design project that the customer and
The Marketing Department agree to before the project will be started.
Artwork may be submitted by physically or digitally. Please talk to
your representative at The Marketing Department for more information
on how to submit your artwork. |
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14. |
Layout,
design and/or copywriting work
cannot be started
until all requested materials, including text, logos, photos, etc, have
been received from the customer. It is the customers’
responsibility to provide these items to The Marketing Department on a
timely basis and in a form or format that is usable by
The Marketing Department.
Any materials provided that are not up to standard will be requested to
be resubmitted by the client. |
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15. |
The Marketing Department
is not responsible for errors, server problems or any and all
transmittal problems associated with sending graphics over the internet.
The customer is responsible, whether the customer uses the FTP site or
sends
The Marketing Department a physical disk, to provide
The Marketing Department with all artwork and copy
on time. The Marketing Department will
work closely with the customer to attempt to resolve any transmittal
problems, however, if such transmittal problems begin to take a
considerable amount of
The Marketing Department's time to resolve, the
customer may be responsible for additional costs. The Marketing
Department will provide the customer with a "Change
of Quote Form" as discussed above. If the
artwork is not received in a timely manner and/or in the recommended
time in order to complete the customer's project by the date requested
by the customer,
The Marketing Department cannot be held in any way
responsible if the job is not completed by the requested date. |
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16. |
Every job is proofed by The Marketing Department and we will make
every effort to ensure that the customer's job is accurate and free of
typographical errors. However, the customer is responsible for the
final approval of the job and any errors including but not limited to
typographical errors, incorrect contact information and/or layout &
design issues are ultimately the responsibility of the end customer. Approval
of the proof by the customer, either verbally or in writing, certifies
that the customer has reviewed the proof sent to them and confirmed that
the artwork is final and that
there are no additional changes or corrections (including but not
limited to text changes, typos, misspellings, design changes, color
changes, size changes and/or layout changes) and
that the customer does not want The Marketing Department or
The Print Gang to make
any further changes, additions or deletions to the artwork. The
customer is also approving that the artwork is ready to be delivered to
the final recipient (printer, magazine or other party assigned by the
customer) AS it currently IS. Once approved, whether verbally, via
email or by signing & faxing the artwork approval form,
The Marketing Department
and The Print Gang are released from any liability for any omissions or errors. |
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17. |
If the project has a media deadline/materials due
date, The Marketing Department reserves the right to give the
final approval of the project when the final approval cannot be obtained
by the customer. Once final approval is given on any project,
The Marketing Department
cannot be held responsible for any
omissions or errors (including, but not limited to: textual changes,
typos, misspellings, size, colors). |
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18. |
The Marketing Department
is not responsible for keeping any digital files of artwork for any
customer. It is the customer’s sole responsibility to provide The
Marketing Department with any digital files
(including but not
limited to: artwork, photographs, illustrations, copy & logos) required
for any project. The Marketing Department includes delivery of
finished artwork to one (1) recipient with any project. Customers can
request digital files be delivered to an additional recipient(s) at an
additional fee. Contact your Sales representative for fee information
and details. |
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19. |
The Marketing Department charges an
hourly rate of $95.00 with a 1 hour minimum on all work. The customer
may receive a quote with a flat fee for their projects from The Marketing
Department and that quote will supersede the hourly rate although any
work done above and beyond the work outlined in the "Invoice" will be billed at this hourly rate. The
customer will be responsible for any additional fees that may be incurred on
their project. |
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20. |
All project completion times are
approximate.
The Marketing Department
strives to complete all projects in a timely manner and will offer Rush
Service if requested. Rush Service is available at an additional
cost for any job with a turnaround time that is two (2) weeks or less. The Marketing Department
will include the Rush Service fee in the customer's
original quote if the customer
has requested Rush Service. If
the customer
requests Rush Service after
The Marketing Department
has begun work on the
customer's project, a "Change of Quote
Form"
will need to be completed, as discussed above. The customer is
responsible for all shipping charges that may apply, including any additional charges
for Rush delivery (for example, overnight service) and those charges
must be paid in advance of shipment. If
The Marketing Department
has discussed an approximate completion time with the customer, The
Marketing Department
is not responsible for late completion and/or any additional shipping fees
incurred if the customer
does not send
The Marketing Department
all artwork and copy as originally agreed (if artwork is submitted using
the FTP site, a disk with the artwork is still required, please see the paragraph outlining
use of the FTP site for more information), or for any other delays due
to circumstances beyond
The Marketing Department's
control (including, but not limited to, delays by the shipper {either
coming or going}, problems in transmitting files, delays by the customer,
delays in receiving the "Artwork Approval
Form"
from the customer, changes to any artwork or copy necessary). |
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21. |
Rush
Jobs – Rush Fees may apply for any job with a turnaround time that is two (2) weeks or less. We highly recommend that all jobs be given at least 48 hours
between the time the design and typesetting is finished and the time the
item goes to press. This is because it takes that much time to “digest”
the information and to insure that no typos or content errors exist.
Proofing a job takes time and can be very difficult, because of the way
people read things and how easy it is to not see an error – and that’s
why we warn that you take extra time to ensure your piece is exactly the
way you want it. Please take an extra day or two to proof and reproof
your job, because the final proofing is the responsibility of the
client. Rush fees may vary according to the job type and artwork deadline. Once final approval is given on any project, The Marketing Department cannot be held responsible for any
omissions or errors (including, but not limited to: textual changes,
typos, misspellings, size, colors). |
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Terms & Conditions for
Printing Projects |
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22. |
Prices are quoted based on the information
provided to The Marketing Department by the
customer. If there are any changes (including, but not limited to:
number of pages, formatting, designs & graphics, number of colors, type
of colors (Process, Spot and/or Pantone), colors, quantity, bleeds,
overall ink coverage per page, binding, number of folds, trims, type of
proof, number of proofs), the cost of the customer's project may be
increased. Please understand that you must provide The
Marketing Department with press-ready artwork and copy.
Therefore, if the customer requires any changes to the artwork or copy,
the customer will be responsible for additional fees that may apply.
If The Marketing Department discovers that the
original information provided is incorrect, or if the customer contacts
The Marketing Department with changes, or for any of the other reasons
outlined herein, all work on the customer's project will cease until a "Change
of Quote Form" is signed and returned to
The Marketing Department. The "Change
of Quote Form" will provide the customer with a new
quote and, if necessary, new anticipated delivery time. The
customer agrees not to unreasonably withhold consent to the new
quote. If the customer does not agree to the new quote, the
customer will still be responsible for time, services and materials used
up to that point, if any, even if The Marketing Department previously waived the cost of those services as a
benefit to the customer and in anticipation of completion of the entire
project by The Marketing Department. The
customer will also be responsible for a 25% cancellation fee, and The
Marketing Department will provide the customer with an invoice,
breaking down the costs and will refund the customer's balance, if any.
If the customer unreasonably withholds consent to a new quote, the
customer agrees to pay the costs involved in arbitration or litigation. |
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23. |
Please see The Marketing Department's complete
Artwork Submission Guidelines for information about how to submit artwork
(these guidelines can be requested by either calling The Marketing
Department or by sending an email to
info@mdept.com).
The Marketing Department requires that all artwork
be submitted in disk format with a laser print out of the job but a FTP
site is available if the job is urgent. The FTP site is there to
assist the customer with getting artwork to The Marketing Department
if the job is urgent but a physical disk with a printed laser proof is still
required to be sent. If any artwork is submitted to The Marketing
Department without a printed laser proof, The Marketing Department
will not be responsible for any delays, errors and/or fees that may arise. Use the FTP site at your
own risk as The Marketing Department is not
responsible for any difficulties in uploading, downloading or opening
any files sent by the FTP site. The Marketing Department suggests that the customer wait and confirm that all of
the customer's files have uploaded. The Marketing Department
will transfer the customer's files to the printer at no additional charge
but any additional artwork that is done by The Marketing Department
to prepare the customer's artwork to be sent to the press will be charged to
the customer at a rate of $85 per hour; additional fees may apply for
weekend work or rush jobs. This does not include any work that may be
done by the printer that is not included in the original quote. The
customer will be notified if the printer needs to do any work to the
customer's job before the work is done. |
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24. |
The Marketing Department
is not responsible for errors, server problems or any and all
transmittal problems associated with sending graphics over the internet.
the customer is responsible, whether the customer uses the FTP site or
sends
The Marketing Department a physical disk, to provide
The Marketing Department with all artwork and copy
on time. The Marketing Department will
work closely with the customer to attempt to resolve any transmittal
problems, however, if such transmittal problems begin to take a
considerable amount of
The Marketing Department's time to resolve, the
customer may be responsible for additional costs. The Marketing
Department will provide the customer with a "Change
of Quote Approval Form" as discussed above. If the
artwork is not received in a timely manner and/or in the recommended
time in order to complete the customer's project by the date requested
by the customer,
The Marketing Department cannot be held in any way
responsible if the job is not completed by the requested date. |
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25. |
All delivery times are
approximate.
The Marketing Department
strives to complete all projects in a timely manner and will offer Rush
Service if requested. Rush Service is available at an additional
cost. The Marketing Department
will include the Rush Service fee in the customer's
original quote if the customer
has requested Rush Service. If
the customer
requests Rush Service after
The Marketing Department
has begun work on the
customer's project, a "Change of Quote
Approval Form"
will need to be completed, as discussed above. The customer is
responsible for all shipping charges, including any additional charges
for Rush delivery (for example, overnight service) and those charges
must be paid in advance of shipment. If
The Marketing Department
has discussed an approximate delivery time with the customer, The
Marketing Department
is not responsible for late delivery and/or any additional shipping fees
incurred if the customer
does not send
The Marketing Department
all artwork and copy as originally agreed (if artwork is submitted using
the FTP site a disk with the artwork and all related files on it and a
printed laser proof is still required, please see the paragraph outlining
use of the FTP site for more information), or for any other delays due
to circumstances beyond
The Marketing Department's
control (including, but not limited to, delays by the shipper {either
coming or going}, problems in transmitting files, delays by the printer,
delays in receiving the "Proof
Approval Form"
from the customer, changes to any artwork or copy necessary). |
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Terms & Conditions for All
Projects: |
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26. |
All online pricing is
subject to change at any time without notice. |
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27. |
The Marketing Department
reserves the right to modify these Terms and Conditions at any time, and
without prior notice, by posting amended terms on this website. The
customer’s continued use of The Marketing Department’s services
indicates customer acceptance of the amended Terms & Conditions. |
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28. |
This agreement may not be assigned or
transferred to another party, for any reason whatsoever. If the customer
is a corporation, partnership or other entity, the party signing on
behalf of the entity is certifying by signing that they are authorized to do so. This agreement is
construed in accordance with the laws of the State of Texas. |
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